Botswana Fibre Networks (Pty) Ltd will be hosting the Southern Africa Telecommunications Association (SATA) - Service and Network Operations (SNO) conference from the 12th to the 14th July 2017 at Travel Lodge, Gaborone, Botswana. The conference is meant to bring together decision makers, and their stakeholders in one place to discuss and share best practice in the Information and Communications Technology environment relative to the Service and Network Operations in the region.


When welcoming delegates at the meeting, SATA Executive Secretary Jacob Munodawafa narrated the growth of technology standards, which the SNO platforms has had a chance to influence in the Southern Africa region. He further added that the meeting is important as it allows for exchange of ideas and solutions to transforming network technology in the region.


SNO Chairman Petros Dlamini encouraged SATA members to be more actives in regional and international forums so that they can be able to influence the direction of the technology industry. He also encouraged members to promote the involvement of women in ICT to bridge the gender gap in the industry and empower the girl child.


The focus of the conference is to discuss standardization relating to service management and network operations, deliberate on the industry problem areas and collectively come up with mitigation strategies and associated action plans. Key areas will include; standard for business processes in the industry, market competition and regulatory requirements including Service Level Agreements (SLAs) which require Network Management Systems to measure the service. Discussions will also exploit ways in which operators can bridge the gap between network infrastructure and service innovations.


The meeting was attended by delegates from Botswana’s BTCL and BoFiNet, representatives from Swaziland, Mozambique, Zambia, South Africa (Infraco) and the Communications Regulatory Authority of Southern Africa.


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